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All of our products at 925 BACKPACKS are covered under a lifetime warranty against manufacturing defects in materials and workmanship.
If your product is covered by this warranty and fails due to a manufacturing defect, we will repair it for free, or replace it, at our discretion. Only original and unmodified items and workmanship are covered. This warranty does not cover items that have been damaged due to negligence, accident, improper care, normal wear and tear or natural breakdown of colors and materials due to extended time and use. Any damage that is not covered under warranty may be repaired at a reasonable rate.
The warranty is only applicable for the individual who purchased the item. If you received an item as a gift, the original purchaser must contact us in order to receive a replacement. The warranty can only be used towards repairs and replacements under the proper conditions listed above. Moneyback is not an option if the product has passed its 45-day moneyback guarantee period.